Build Your Own Intelligent Bot Using the New Power Virtual Agents Authoring Canvas!

Conversational AI has seen seismic shifts in how we can engage with our customers and colleagues, especially with the emergence of LLMs and GPT!

This full day, hands-on, workshop gives you the core skills you need to build engaging bots using Power Virtual Agents. You'll see how to rapidly enable your bot to answer questions from your web site or other knowledge sources using GPT, build out your bot's abilities with the assistance of Copilot and connect to your external data and easily parse it using the powerful authoring canvas to simplify customer engagement with process automation. FInally, you will see just how simple it is to publish your bot and make it available to your users in minutes.

The Conversational AI revolution is here, and you can be part of it!

Build Your Own Intelligent Bot Using Power Virtual Agents!

Tuning your NLU within Power Virtual Agents

Learn from the PVA product group on how to best tune and modify conversation design to produce the best results in top-level intent recognition. You will see how to leverage triggers, intents, entities, DYM “Did You Mean” and slot filling in the best ways to gain the best results in your conversational solutions.

Best Practices for Envisioning and Designing Power Virtual Agents

Come join the Conversational AI Product Group to learn how to envision and build engaging conversational bots.  In this session, expect to learn about the top conversational design tips and how design can drive adoption within your organization and/or users.