This session is to help attendees communicate more effectively in the workplace. It offers practical techniques for handling difficult situations that often arise in professional settings, such as dealing with criticism, managing conflicts, and handling rude or aggressive behavior.
It presents a series of verbal self-defense strategies that you can use to protect yourselves from verbal attacks and maintain your dignity and respect in the workplace. These strategies are based on the principles of linguistics and communication, and they focus on building effective communication skills that can be used in a variety of settings.
Throughout the session we will understand the importance of staying calm and rational in the face of difficult situations. Remember, we must take responsibility for our own communication and to be proactive in developing strategies for handling conflicts and managing difficult conversations.
This session is a valuable resource for improving communication skills and navigating the complex social dynamics of the workplace. I will share real-world examples that can help you become a more confident and effective communicator in any professional setting.